Privacy Policy
This notice explains how data is handled when you visit the website or send an information or booking request.
Last updated: 14 November 2026
Controller and contacts
Aura Immobiliare SRLS · VAT IT09052980720. Privacy enquiries: contattoums@gmail.com · +39 338 202 6870.
Data we process
We may process technical data needed for operation and security. If you complete the booking request, we process the information you voluntarily enter, such as name, phone, email, dates, guest count, selected apartment and reason for stay.
Booking requests
When you submit the form, your contact details and request are recorded in AURA’s private workspace to handle your enquiry. The owner receives an email alert. WhatsApp and email remain optional external channels. For questions about your data, use the contacts on this page. Your request is recorded by the AURA team. Availability and terms will be confirmed separately.
Payments through Stripe
To manage payments through Stripe links, the private area stores the guest’s name and contact details, stay dates and the period covered by the request, amounts, payment status and payment references. The owner may share the link by email or WhatsApp. Card details are entered directly on Stripe’s payment page and processed by Stripe under its privacy policy.
Analytics
The AURA counter, hosted on casatorrenormanna.it, stores only visit and page-view totals by site, domain and day, with tests kept separate. It sends no identifiers, page paths, URL parameters, referrers or form data. The statistics database stores no IP addresses, user agents or individual events. Visit continuity exists only in page memory and expires after 30 minutes of inactivity; reloading or opening a new tab starts another visit. These are not unique people. Hosting processes the technical data needed for requests.
The counter creates no cookies or persistent identifiers. You can disable it in the dedicated notice; only that preference is saved. Do Not Track, Global Privacy Control and previous Floot opt-outs are respected. This choice does not change consent to external content. Statistics notice and counting preference
Purposes
Data is used to answer enquiries, check availability, manage bookings and guest support, meet applicable obligations and protect the service from abuse or security issues.
External services
The website contains links or content from external services including Google Maps, Airbnb, WhatsApp, Stripe and Italian Property Manager. Their own privacy terms apply when you open or load those services.
Retention and rights
Data is retained only as long as needed for the relevant purposes and applicable obligations. You may request access, correction, deletion or further information using the contacts above.